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Beyond the shoe box: Developing an ePortfolio for Leisure Sciences students

Sue Colyer
School of Marketing, Tourism and Leisure
Edith Cowan University

Julie Howell
Careers Advisory Service
Edith Cowan University

This presentation reports work in progress for an ECU Teaching and Learning grant project to create an electronic portfolio for Leisure Sciences students. The presentation will outline the components of the project being undertaken and the processes that students will experience. The e-portfolio for Leisure Sciences students will be trialed during Semester 1, 2002 in a unit on leisure facility planning.

The e-portfolio is emerging as the latest tool in professional development, for documenting in service achievements and seeking employment. Considerable portfolio development has occurred in the field of education and the arts, but other disciplines are increasingly applying the portfolio as a professional tool, for example in Youth Work studies (Cooper, 1997). An e-portfolio for Leisure Sciences students will enhance the existing practicum (industry practice/ fieldwork) component of their course, building throughout each year of the course.

The project will consist of more than an electronic storehouse for a resume and copies of evidence such as scanned reference letters, photographs and even video clips. It will include a self learning process to help students identify "gaps" in their current portfolio. One feature of this process will be an interactive web site (Blackboard, WebCT or similar) that will allow students to identify their existing skills, competencies and experiences. These capabilities could then be compared to samples of "real" job advertisements and corresponding job descriptions. In this way the students could see in which areas they need additional paid or voluntary work experience or additional skills to meet specific job requirements.

This presentation is more practical that philosophical, drawing on a vast literature in the general area of portfolio development and applying some recognised models to a structure for Leisure Sciences students. It is proposed that some preliminary examples of the e-portfolio planning and storage facilities will be available for demonstration.


Introduction

This paper reports the progress towards an ePortfolio for Leisure Sciences students. It is presented in two sections. First, the background to professional practice (fieldwork, practicum) is discussed, with the additional benefits of the introduction of a professional portfolio. The second section examines various models of electronic portfolios; their content, advantages, and concerns. This section concludes with a brief overview of software available for portfolio development, and finally outlines the 'prototype' ePortfolio to be trialed with a group of Leisure Sciences students in Semester 1, 2002.

The ePortfolio framework is informed by the work of Barrett (1999, 2000, 2001). This project adopts Barrett's (2001, p. 5) definition of an electronic portfolio that focuses "on growth and development over time, implementation through selection, reflection and inspection of classwork, along with goal setting and self evaluation." However, in the early stages of this project, only the professional practice/practicum will be assessed in portfolio format.

Much of the research and development of portfolios for learning and assessment has occurred in higher education, especially in teacher education (eg., Baltimore, Hickson, Greorge, & Crutchfield, 1996; Fisher, 1993; Tanner, Longayroux, Beijaard, & Verloop, 2000). This project focuses on students preparing for professional careers in the broad leisure industry. Due to the scope and variety for work and development opportunities in this industry, ranging from children's vacation care to elite sport events management, a portfolio application seems most relevant.

Professional practice in the Leisure Sciences Program

Benefits of student practice

The Leisure Sciences course at ECU has well established professional practice components throughout the course, culminating in a full industry unit in the final semester. The philosophy of professional practice is based on the notion of learning by doing, where theory and practice come together to enhance student learning and prepare graduates for the workplace (eg., James & Colyer, 2001; Jewell, 1989; Ralston & Ellis, 1997). The high employment rate of ECU leisure graduates (90%, CEQ, 2001) is attributed to the strong practical emphasis of the program.

In 1998, a portfolio approach to student practicum was adopted to focus student energy and effort on work based learning outcomes, rather than just a variety of work experiences in the industry. The portfolio approach was based on Cooper's (1997) model of a paper evidence portfolio, presented in a binder or display book. The evidence may consist of letters of reference, samples of work (eg., brochures), extracts from reflective journal, and similar hard copy material.

Changing circumstances added other dimensions to student learning at ECU. The University developed a set of graduate attributes (key competencies or standards) (see Table 1), and faculties introduced generic skills (critical reading, thinking and writing). The current portfolio encourages and assists Leisure Sciences students to identify gaps in three foci:

  1. in existing skills and experience in relation to existing leisure industry jobs;
  2. in relation to graduate attributes, and
  3. the students' own interests.
The students use a step by step exercise to develop their learning outcomes (for a particular practice requirement), to help them recognise gaps in their own skills, knowledge and experience, and to distinguish between outcomes and objectives. This exercise will be offered as a preparatory activity to the ePortfolio.

Table 1: Graduate Attributes - Edith Cowan University

Australia wide generic attributes
  • Problem solving
  • Critical thinking
  • Interpersonal understanding
  • Written communication
ECU generic attributes
  • Professional knowledge
  • Workplace experience and applied competencies
  • Communication
  • Enterprise, initiative and creativity
  • Teamwork
  • Problem solving/ decision making
  • Use of technology/information literacy
  • Awareness of political, social and ethical issues
  • Internationalisation/cross cultural awareness

Beyond the classroom

Previously, when Leisure Sciences students graduated the Department presented them with a 'transcript' of their practicum record: a list of placements and number of days completed. The present portfolio structure of professional practice has contributed more substantially to students obtaining jobs. Anecdotal evidence suggests that organising existing work record and education qualifications into a portfolio assists both graduates and potential employers.

In changing work environments, where the number of people in full time work will dwindle, part time and temporary work become more common (Kimeldorf, 1997, p.14), and with a 'variegated income' (Handy, 1989, p.44), individual portfolios may become the means by which a job seeker demonstrates what the person can bring to a job. Career portfolios will match this new way of working, with the advantages of demonstrating talents across a broad range of assignments (A. Lichtenberg, personal communication, October, 2001). For the students, learning how to build a portfolio early in their careers has many benefits from self assessment against University and industry standards (eg., graduate attributes and job selection criteria), to setting personal learning outcomes, strategies and performance indicators (Cooper, 1997). The collection of materials derived from student practice becomes the basic resource file or storehouse from which portfolios are built (DeGraff & Jordan, 1996, p.38).

The ePortfolio

More than a shoe box

The increased need for portability of evidence related to knowledge and competencies means the 'shoe box' approach to storing professional practice and career material is no longer adequate. The electronic media offer opportunities to create a different type of portfolio. The ePortfolio is an electronic means of providing "a process and a place" (Shaklee, Barbour, Ambrose, & Hansford, 1994, p.2). The ePortfolio can be used for collation and flexible presentation of documents and other (non-print based) evidence.

The underpinning philosophy for the project follows Clarke's (1995, p. 246) guidelines to focus attention on students' initial understanding of the process and its purpose; encouraging student ownership and individual expression; providing some structured aspects to balance the open ended nature of portfolios; and evaluating portfolio process and students' responses. The strength of a portfolio (as assessment for professional practice) lies in its collaborative teamwork for students and teacher. It provides a common framework within which learning and achievement are discussed. It is a student centred and empowering process (Baltimore et al, 1996, p. 115; McLaughlin et al., 1998). It is also a place where evidence is stored and organised until required.

The ePortfolio consists of more than an electronic storehouse for a resume and copies of hard evidence, such as scanned letters, photographs and even video clips. It will include a self directed process of identifying gaps in current knowledge, skills and competencies. against 'real' job requirements (using advertisements and job descriptions). Students then write their learning outcomes, with objectives and strategies for achieving them. These additional features reflect Barrett's view (Barrett, 2000a, 2000b) that a portfolio is a "process, rather than a product - a concrete representation of critical thinking, reflection. Used to set goals for ongoing professional development."

An ePortfolio offers the possibility to:

Figure 1 shows the structure of the ePortfolio processes. At the process level the portfolio author knows the purpose of the portfolio, identifies the criteria, scans and interprets the artefacts (evidence) in the resource file (storage), makes notes for future action, and completes the desired task (publish portfolio, development or maintenance). The upper part represents the production of the ePortfolio using multimedia options.

Figure 1

Figure 1: The ePortfolio as process and product

The advantages of a focus on electronic student portfolios/resource files were identified by Rogers and Rogers (1999, p.30) as a distinguishing feature for a university, reduction of storage and access disadvantages, and a cost effective method of collecting student materials

Some contentious issues arise from the growing popularity of ePortfolios, especially web based portfolios. Recent world wide web developments allow students to display web based portfolios 'to the world'. Open access creates possibilities of plagiarism and misrepresentation by and of students (Wheeler, 1996; Wolfe, 1999). Public display of student work may not be as motivating as some suggest and create problems of privacy. Security and confidentiality are also issues for web based portfolios that are not openly published, especially for reflective portfolios. Other disadvantages may include high costs of compilations and assessment, cheating, or the creation of a useless paper chase (Wheeler, 1996).

Portfolios seem to have different purposes. Students may see portfolios as marketing tools, whereas faculties see portfolios as assessment tools. This confusion of purpose can create dissonance.

The use of portfolios as assessment tools raises many issues and contrary views about their effectiveness as evaluation tools (eg., Burns, 1999; Centra, 1994, Seldin, 1991). Gwa-Dong et al. (2001, p. 20) warned that teachers must diligently strive to observe student portfolios and comprehend student learning processes to guide students to develop their portfolios. A portfolio as an assessment tool is not discussed in the paper. At this stage of this project, assessment is less a concern than multi media platforms and software options for the ePortfolio.

This project encapsulates two of the major changes in portfolio development:

  1. defining a portfolio, and
  2. presenting artefacts (evidence) effectively.

Multimedia development of the ePortfolio

The many electronic tools available for creating an electronic portfolio make the task appear daunting. However, the task becomes less arduous if the author remembers that the value added by creating an electronic portfolio should exceed the efforts expended. Student competency levels with the electronic technology will vary greatly. Therefore, this project uses technology conservatively to keep the processes simple, heeding Barrett's advice "when learning new tools, use familiar tasks; and when learning new tasks, use familiar tools" (1998, p.2).

Storing an ePortfolio

Many technologies can be used to store ePortfolio artefacts during the development stages. Due to issues of lack of storage space on the university servers, security of storage and who should store the artefacts (student or university), digital file formats will be used. Artefacts will be developed in digital file formats, using word processing or other commonly used software, and stored in electronic folders on the student's personal hard drive, a zip drive or a CD-ROM. Although portfolio multimedia elements can include images, sounds, video, text, mixed media in this first project students will only be trained to develop text and images.

Publishing the ePortfolio

At the presentation/publication stage the choice of software tools should allow students to create hypertext links between the learning outcomes and artefacts. Two types of electronic portfolio software can achieve this: proprietary software custom designed for this purpose and tool software adapted by the portfolio developer. Although there are some very good commercial electronic portfolio programs on the market, they often reflect the developer's style or are constrained by the limits of the software structure. Barrett found that many electronic portfolio developers want the freedom to create their own portfolio structure using appropriate off the shelf software (Barrett, 2000a, 2000b).

For this project, two products are trialed: Macromedia Dreamweaver and Adobe Acrobat PDF files. In 2002 the University will adopt Blackboard as the platform for web delivery of teaching programs and the ePortfolio project will be written for this format. Figure 2 provides a summary of the course outline. It clearly links to the process covered in Figure 1.

Figure 2

Figure 2: Flow diagram for ePortfolio structure in Blackboard

Editing the evidence requires a deep understanding of the purpose of the portfolio, reflecting on the quality of artefacts and the most effective presentation. The reflection process would ideally include the comments of lecturers/supervisors. This stage also provides an ideal opportunity for students to work as a team to improve the ePortfolio content and presentation.

One key aim of the ePortfolio project is to provide a framework where professional practice materials can be linked with career portfolio materials. This storehouse will hold electronic evidence to demonstrate a student's skills, attributes and competencies, to enhance a student's career choices and job seeking skills and knowledge

Whilst 'editing the evidence' students develop the ability to select from their storehouse items for specific purposes (for example addressing selection criteria for an employment position). Consolidating the reflection process at this time has the potential to aid career development. This is a future direction for the Leisure Sciences ePortfolio project.

Conclusion

This paper, as a report of work in progress, is incomplete in many ways. However, the discussion outlined the background to the importance of student professional practice in the Leisure Sciences course at ECU. It also described the adoption of the portfolio approach to assist students plan and record their professional experience.

The shift to develop an ePortfolio for Leisure Sciences students was suggested by a discussion of the advantages and disadvantages of an ePortfolio system and the structure of a portfolio to enhance learning. The paper concluded with a review of existing multimedia resources and an explanation of the adoption of Blackboard as the platform. It also outlined the strategy for introducing the ePortfolio to Leisure Sciences student in Semester 1, 2002.

References

Baltimore, M. L., Hickson, J., Greorge, J. D., & Crutchfield, L. B. (1996). Portfolio assessment: A model for counselor education. Counselor Education and Supervision, 36(December), 113-121.

Barrett, H. C. (1998). Electronic Portfolios and Standards. http://transition.alaska.edu/www/portfolios/TelEd98Abstract.html

Barrett, H. C. (2000a). Electronic Portfolios = Multimedia Development + Portfolio Development. The Electronic Portfolio Development Process. [viewed 25 Jun 2001] http://transition.alaska.edu/www/portfolios/EPDevProcess.html

Barrett, H. C. (2000b). Electronic Teaching Portfolios: Multimedia Skills + Portfolio Development = Powerful Professional Development. Association for the Advancement of Computing in Education (AACE). [viewed 25 Jun 2001] http://transition.alaska.edu/www/portfolios/site2000.html

Barrett, H. C. (2001). ICT support for electronic portfolios and alternative assessment: The state of the art. Paper presented at the World Conference on Computers and Education (WCCE).

Burns, C. W. (1999). Teaching portfolios and the evaluation of teaching in higher education: Confident claims, questionable research support. Studies in Educational Evaluation, 25, 131-142.

Centra, J. A. (1994). The use of the teaching portfolio and student evaluations for summative evaluation. Journal of Higher Education, 65, 555-570.

Clarke, A. (1995). Professional development in practicum settings: Reflective practice under scrutiny. Teaching and Teacher Education, 11(3), 243-261.

Cooper, T. (1997). Portfolio Assessment: A Guide for Students. Quinns Rock, Western Australia: Praxis Education.

DeGraff, D. G., & Jordan, D. J. (1996). The use of a portfolio system as a pedagogical tool. Schole: A Journal of Leisure Studies and Recreation Education, 11, 37-45.

ECU Web for Graduate Attributes.

Fisher, F. (1993). PEACE. Journal of Lifelong Learning, 21, 27-32.

Handy, C. (1989). The Age of Unreason. Boston: Harvard Business School Press.

James, K. & Colyer, S. (2001). Campus Alive! A project to explore student attitudes to campus life. In T. Kulski & A. Herrmann (Eds.), New horizons in university teaching and learning: Responding to change. Perth, Western Australia: Curtin University. [web version at http://cleo.murdoch.edu.au/confs/tlf/tlf2001/james.html]

Jewell, D. L. Criteria for selection of the agency fieldwork supervisor. Schole: A Journal of Leisure Studies and Recreation Education, 65-83.

Kimeldorf, M. (1997). Portfolio Power: The New Way to Showcase all Your Job Skills and Experiences. Princeton: Peterson.

McLaughlin, M., Vogt, M. E., Anderson, J., DuMez, J., Peter, M. G., & Hunter, A. (1998). Portfolio Models: Reflections Across the Teaching Profession. Norwood: Christopher-Gordon Publishers.

Ralston, L., & Ellis, G. Service-Learning: Connecting Practical Experience With Classroom Instruction. 13-22.

Rogers, G. M., & J, W. (1999). Building a better portfolio. ASEE Prism, 8(5), 30-32.

Seldin, P. (1991). The Teaching Portfolio. Boston: Anker.

Shaklee, B., Barbour, N., Ambrose, R., & Hansford, S. (1997). Designing and Using Portfolios. Boston: Allyn & Bacon.

Tanner, R., Longayroux, D., Beijaard, D., & Verloop, N. (2000). Piloting portfolios: Using portfolios in pre-service teacher education. ELT Journal, 54(1), 20-30.

Wheeler, P. (1996). Using portfolios to assess teacher performance. In K. Burke (Ed.), Professional Portfolios: A Collection of Articles. Australia: Hawker Brownlow Education.

Wolfe, E. W. (1999). How can administrators facilitate portfolio implementation. High School Magazine, 6(5), 29-33.

Appendix: Portfolio checklist

What is the stakeholder's experience using traditional portfolio-based assessment?
At what level are the teachers' computer skills?
What is the level of student access to computers?
What is the students' level of technology competence and independence?
What technology is already available in the classroom?
What type of networking is available in a classroom, building, or district? Is there a server?
How much budget is available for additional hardware and software?
How much budget is available for staff development (time and cost) and support?
How will you store the working portfolio?
How will you publish the formal portfolio?
How will you guarantee secure assessment information?
Do you want to correlate student performance to graduate attributes?
What time frame will the portfolio cover?

Author: Dr Sue Colyer, Senior Lecturer, School of Marketing Tourism and Leisure, Edith Cowan University
s.colyer@ecu.edu.au
Julie Howell, Career Advisory Service, Edith Cowan University

Please cite as: Colyer, S. and Howell, J. (2002). Beyond the shoe box: Developing an ePortfolio for Leisure Sciences students. In Focusing on the Student. Proceedings of the 11th Annual Teaching Learning Forum, 5-6 February 2002. Perth: Edith Cowan University. http://lsn.curtin.edu.au/tlf/tlf2002/colyer.html


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Created 16 Dec 2001. Last revision: 31 Jan 2002. HTML: Roger Atkinson [ rjatkinson@bigpond.com ]